At the House of Light, we value your commitment to our programs and services. We understand that situations may arise that necessitate a change in your plans. To ensure clarity and fairness for all our participants, we have established the following cancellation policy:

1. Retreats and Workshops:

• Cancellations made more than 30 days before the start date of the retreat or workshop are eligible for a full refund, minus the initial deposit.
• Cancellations made between 15 to 30 days before the start date of the retreat or workshop are eligible for a 50% refund minus the initial deposit.
• Cancellations made within 14 days of the start date of the retreat or workshop are not eligible for a refund.
• The deposit of $250 to lock in your spot is non-refundable.

2. One-on-One Sessions Plant Medicine and Coaching:

• Cancellations made at least 24 hours of the scheduled session are eligible for re-scheduling. The credit can be used towards a similar plant medicine or coaching session within 6 month of the original booked date.
• Cancellations made within 24 hours of the scheduled session is considered a no-show.
• If you have purchased a package and choose not to use the remaining sessions, you have the option to apply these credits towards any comparable future sessions within 6 months of the purchase date.

Change Requests:
If you need to change your reservation or schedule due to unforeseen circumstances, we will do our best to accommodate your request. Any changes are subject to availability and may incur additional charges or fees.

Refund Process:
Refunds will be processed using the original payment method. Please allow up to 14 business days for the refund to be reflected in your account.

No-Show Policy:
Failure to attend a scheduled session, workshop, or retreat without prior notice will result in forfeiture of any refund or rescheduling option.

We understand that life can be unpredictable, and our cancellation policy is designed to be fair to all parties involved. If you have any questions or concerns regarding our cancellation policy, please feel free to contact our support team. Thank you for your understanding and cooperation.

Last updated: August 2023
Welcome to The House of Light ("we," "our," "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website www.thehouseoflight.org

1. Information We Collect
We collect information that you provide directly to us, such as when you sign up for our newsletter, submit inquiries, or participate in our programs. The types of information we collect may include:

• Contact information (e.g., name, email address, phone number)
• Demographic information (e.g., age, gender)
• Personal preferences and interests
• Payment information for purchases and donations

2. How We Use Your Information
We may use your information for various purposes, including but not limited to:

• Providing the services you requested
• Sending newsletters, updates, and promotional materials
• Processing payments and donations
• Customizing your experience on our website
• Analyzing website usage and improving our services

3. Sharing Your Information
We do not share your personal information with third parties for their direct marketing purposes. However, we may share your information in the following cases:

• With service providers who assist us in operating our website and providing services to you
• When required by law or to protect our legal rights

4. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your browsing activities on our website. Cookies enable us to enhance your experience, improve our services, and understand user behavior. You can adjust your browser settings to manage cookies or opt out of tracking.

5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, and alteration. However, no data transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data.

6. Your Choices
You can update your personal information and communication preferences by contacting us at info@thehouseoflight.org. You can also unsubscribe from our newsletters by clicking the "unsubscribe" link provided in the email.

7. Children's Privacy
Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have the information removed.

8. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any material changes through our website or other means. By continuing to use our services after such changes, you consent to the updated policy.

9. Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at info@thehouseoflight.org

Last updated: August 2023

Welcome to The House of Light ("we," "our," "us"). By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website.

1. Acceptance of Terms
By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website.

2. Use of Website
You agree to use our website for lawful purposes and in accordance with these Terms of Use. You shall not engage in any activities that may:

• Violate applicable laws and regulations
• Infringe upon intellectual property rights
• Harass, harm, or threaten others
• Collect or disclose personal information without consent

3. Intellectual Property
All content, logos, graphics, designs, and other materials on our website are owned by us or our licensors and are protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works based on our content without our explicit permission.

4. Third-Party Links
Our website may contain links to third-party websites or services. We do not endorse or control these external sites and are not responsible for their content or practices. Your interactions with third-party websites are at your own risk.

5. Limitation of Liability
We strive to provide accurate and up-to-date information, but we do not guarantee the accuracy, completeness, or reliability of our content. You agree that your use of our website is at your own risk. We shall not be liable for any damages, losses, or expenses arising from your use of our website.

6. Indemnification
You agree to indemnify and hold us harmless from any claims, losses, liabilities, damages, costs, and expenses resulting from your breach of these Terms of Use or your use of our website.

7. Termination
We reserve the right to terminate or suspend your access to our website at any time, with or without notice, for any reason, including violations of these Terms of Use.

8. Modifications
We may update or modify these Terms of Use from time to time. Any changes will be posted on our website, and your continued use of our website after such changes constitutes your acceptance of the updated terms.

9. Governing Law
These Terms of Use are governed by and construed in accordance with the laws of California. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in California.

10. Contact Us
If you have any questions, concerns, or feedback regarding these Terms of Use, please contact us at info@thehouseoflight.org

At The House of Light, we strive to provide transparent and convenient payment options to ensure a seamless experience for our clients. This payment policy outlines the guidelines for making payments for our services, programs, and products.

1. Payment Methods
We accept the following payment methods:

• Credit and Debit Cards: We accept major credit and debit cards for online and in-person payments.
• Bank Transfers: Bank transfers are available for certain programs or services. Please contact our billing department for details.
• Online Payment Platforms: We may offer secure online payment platforms for your convenience.

2. Payment Terms

• Upfront Payments: Full payment is required before the commencement of our programs, services, or events, unless otherwise specified.
• Installment Plans: In some cases, we offer installment plans. Details of the installment plan will be provided during the registration or purchase process.
• Subscription Services: If you subscribe to recurring services, your payment will be automatically deducted at the specified intervals.

3. Payment Confirmation

• Online Payments: After completing an online payment, you will receive a confirmation email with details of your transaction.

4. Refunds and Cancellations

• Refund Eligibility: Refund eligibility varies depending on the program, service, or event. Please refer to the specific program's terms and conditions for refund details.
• Cancellation Fees: Some programs or events may have cancellation fees. Details will be outlined in the program's terms and conditions.

5. Payment Disputes
If you believe there is an error or discrepancy in your payment, please contact our billing department immediately. We will investigate and address any payment-related concerns promptly.

6. Late Payments
Late payments may result in:

• Service Disruption: For recurring services, non-payment may lead to suspension or termination of the service.
• Late Fees: Late payments may be subject to late fees. Details will be provided in the program's terms and conditions.

7. Data Security
We take data security seriously. Any payment information you provide is securely processed and encrypted to protect your sensitive information.

8. Payment Support
If you have any questions, concerns, or need assistance with payments, our billing department is available to assist you. Contact us at info@thehouseoflight.org.
By engaging with The House of Light's services, programs, or products, you acknowledge and agree to comply with this payment policy. We aim to provide you with the highest level of service, and we appreciate your cooperation in adhering to these guidelines.

Disclaimer: This payment policy is provided as general guidance and does not constitute a legally binding agreement. For specific terms and conditions related to a particular service, program, or product, please refer to the relevant documentation.